FAQ
What does the cryptoforex345.com Ltd company represent?
The activity of our company is aimed at the forex, stocks and cryptocurrency trading and providing investment services worldwide. Our company is registered in Schaerbeek, Belgium. Any kind of investment activities and fiduciary management services are carried out on legal grounds.
Is your activity legal?
The legality of our company’s activities can be judged by the presence of all registration documents and licenses allowing us to attract private investment.
Do you keep the personal data of the project participants safe?
Yes, we have taken all possible measures to protect customers’ personal information from getting to third parties. We are using the strongest DDoS protection in the industry with 100% up-time guarantee. Transfer information from and to our website is realized and ciphered by SSL Encryption.
How to create a personal account?
The registration process on the website is quite simple. You need to fill out the fields of the registration form, which include the name and nick-name of the user, his email address and password.
How can I change my account details?
After login, you can visit settings page to edit your details. For security reasons, we do not allow users to change their e-mail and payment information after registration. If you would like to change your e-mail or payment system, please contact our support and we will change it for you.
Can I create multiple accounts?
If we find accounts created from the same IP address, we will have to block them. The money in the account will be frozen without the right of return.
Where to start investing?
After registration, you need to familiarize yourself with investment rates and replenish the deposit by the corresponding amount.
Which payment methods do you accept?
At the moment we work with PerfectMoney, Bitcoin, Payeer, ETH, LTC, DOGE, BCH
Do you charge a transaction fee?
No, both deposit and withdrawal of funds are carried out without any fees, except for those provided by payment systems.
I want to reinvest the funds received, is it possible?
Of course. You have the right to dispose of the profits at your own discretion, including reinvesting them in the project.
How many tariff plans are available for one user?
We do not prevent investors from getting unlimited income, so each project participant can purchase any number of tariff plans.
I have repeatedly lost money on investments, can I trust your company?
Customer trust and deposit protection are guaranteed by the creation of a reserve fund, which under adverse circumstances will become a source of fulfillment of our financial obligations.
How long does it take to receive money from the wallet to my deposit?
As a rule, money is credited to your account instantly, but it depends on the features of a particular payment system.
Is there a withdrawal limit?
Restrictions apply only to the minimum amount, which can not be lower than $0.8 no other conditions for money withdrawal. For any crypto minimum withdraw amount is $3.
I have created a withdrawal request, but there is still no money in the wallet. How long do I have to wait?
The transfer of money to your wallet will take place within 48 business hours of the application, as we perform all transactions manually for security reasons.
Are there any withdrawal fees?
No, there are no fees for withdrawal.
Why can’t I withdraw money to my wallet?
Most likely the reason is as follows, you can withdraw funds only to the wallet from which you replenished the deposit. If you changed your payment details when withdrawing funds, this application will be rejected. If the reason is something else, contact technical support to fix the problem.
Do I need to make a deposit to refer new members?
No, you do not need to make a deposit to take part in our referral program.
What can I get from participating in an affiliate program?
The affiliate program allows project participants to receive additional profit in the amount 3% to 10% of each deposit opened by invited persons based on deposit amount.
How to invite new participants to the project?
You can find a referral link in your account, which has two goals – it allows beginners to go to our website and serves as an identifier for a partner who is entitled to a partner fee for attracting new investors.
Can I use the affiliate link to create my own account?
No, the company’s rules prohibit such actions, which are considered by the site administration as fraudulent and are punished by blocking accounts and freezing accounts.